June 2026 We are currently adjusting our International shipping, this may mean some disruption to our overseas shipping service, we will contact you if we encounter problems while we are switching services, thank you for your patience.

Shipping policy

SHIPPING

UK 

Your goods will be dispatched within 3 working days, excluding weekends and UK national holidays, by Tracking 24 with Royal Mail if for some reason this is not possible you will be informed as soon as possible. 

Postage is calculated by weight at checkout.

Orders will be dispatched between 1-3 days.

EU, USA & WORLDWIDE

Following Brexit and Trump's tariffs the trajectory of goods tarvelling through customs worldwide has become uncertain and as a small business MQOS is limited in the ways it can deliver to various areas so each area has to be treated separately. 

EU

We use Royal Mail and it's various partners in each country, Royal Mail can only deliver DAP 'duty at place' under the value of 150 euros in most European countries meaning the customer is responsible for paying import duty and taxes when goods arrive at their destination. We advise you to contact your import agents to establish what those charges could be, we are unable to provide this information.

There is a small but growing list of EU countries that Royal Mail can deliver DDP 'delivery duties prepaid' for orders over the value of 150 euros. We will invoice separately for this once you have placed your order and we have put it through the Royal Mail system.

USA

Following Trumps tariffs all orders to US will be liable for duties and import tax, until we have a fully efficient integrated system you will be invoiced for these fees separately after you have placed your order.

Worldwide

Most other countries outside the US and EU will be delivered by Royal Mail and their partners in each country, the method will generally be DAP delivered at place, meaning the recipient is responsible for duties and taxes.

General shipping to EU USA & Worldwide

Mailing method is 'tracked' or 'tracked and signed' and processed by Royal Mail and their various partners operating in each country.

Shipping is calculated at checkout by weight

Orders will be dispatched between 1-3 days following payment of customs fees.

Estimated delivery times to the EU, USA & WW can anything between  5-14 working days, these times vary from country to country.

Any orders refused at destination customs can only be refunded when they are returned to us. We will not refund for original shipping costs, we will also deduct any charges placed on us for receiving returned goods.

Mary Queen of Socks is a small business and at present is not VAT registered so does not offer a VAT refund to offset import taxes to overseas customers.